Dynamics 365 NAV implementation for YE International

YE International, an online retailer of electronics, IT and LAN accessories in Latvia, needed a scalable ERP to unify sales, logistics and warehouse operations and to help staff manage a large and growing product catalog. Awara IT delivered a Dynamics 365 NAV implementation on Azure that connected ordering channels, automated product and price grid creation, and provided role-based access to operational data for faster decision making.

The project focused on reducing manual data entry, improving stock accuracy, and shortening order-to-delivery cycles while integrating with Office 365 and Power BI for operational reporting. Within the project timeline YE International achieved measurable reductions in order processing time and picking errors, while gaining near-real-time inventory visibility across its warehouses.

Müşteri / Sektör / Ülke

YE International is an Latvia-based online store specializing in consumer electronics, IT equipment and LAN accessories serving B2C and small B2B customers across Latvia and neighboring Western European markets.

İş zorluğu

YE International managed high SKU counts and frequent price updates across multiple sales channels. Product and price grids were created manually, which consumed significant staff time and introduced inconsistencies. The client also faced fragmented processes across sales, warehouse and logistics systems that led to stock inaccuracies, delayed shipments and limited operational reporting.

Employees struggled to work efficiently with large volumes of data: order processing required multiple manual reconciliations, warehouse staff lacked reliable pick lists and scanning flows, and finance needed consolidated, auditable transactional data for VAT reporting. The customer asked for a single system that covered sales, logistics and warehouse processes and made employees productive with large datasets.

Neden Dynamics 365 seçildi

Dynamics 365 NAV was selected because it matched YE International’s mid-market retail profile: native modules for sales, inventory and warehouse management, straightforward integration with Azure and Office 365, and an extensible platform for pricing and product catalog automation. The NAV platform also supported the client’s existing Microsoft stack, reducing integration risk and accelerating deployment.

Awara IT proposed Dynamics 365 NAV to deliver standardized order-to-cash and purchase-to-pay processes, automated product/price grid generation, and built-in extensibility for barcode scanning and shipping integrations. The selection prioritized fast time-to-value, strong retail inventory controls and compatibility with Power BI for operational reporting.

Uygulanan modüller

• Sales Order Management
• Inventory & Warehouse Management (bin locations, picking & receiving)
• Purchasing & Supplier Management
• Pricing & Discount Management (automated price grid generation)
• Finance & General Ledger (VAT-ready posting)
• Reporting & Analytics (Power BI integration)
• Role-based security and user personalization

Entegrasyonlar

• E‑commerce platform (online store catalog and order import)
• Payment gateway (online payments reconciliation)
• Shipping carriers (rate lookup and tracking updates)
• Barcode scanners and mobile warehouse terminals
• Azure-hosted Dynamics NAV SQL database
• Office 365 (user authentication, Outlook integration)
• Power BI (operational dashboards and self-service reporting)

Yerelleştirme ve uyumluluk

The implementation included Latvian localization for VAT handling, invoice formatting and statutory reporting required by the State Revenue Service. Chart of accounts and VAT posting setups were configured to meet Latvian tax rules and reporting cycles. User interfaces and printed documents were delivered in Latvian and English to support both local staff and cross-border operations.

İş değeri

By consolidating sales, warehouse and finance on Dynamics 365 NAV, YE International reduced manual effort and eliminated reconciliation gaps between channels and warehouses. Automation of product and price grids reduced repetitive tasks and improved price consistency across sales channels. Warehouse process standardization with barcode scanning and optimized pick lists cut fulfillment times and lowered error rates.

Finance and operations gained timely, auditable data for VAT reporting and cash management. Power BI dashboards provided managers with the operational visibility needed to adjust inventory levels and promotional pricing quickly, supporting better working capital control and improved customer fulfillment times.