KRKA — Kazakhstan, Slovenia

KRKA, a pharmaceutical manufacturer expanding operations into Kazakhstan, engaged Awara IT to implement a Microsoft Dynamics 365 Business Central localization that meets Kazakhstani statutory and operational requirements. The engagement focused on adapting core Dynamics NAV functionality already used by KRKA to local tax, reporting and supply‑chain rules so the subsidiary could begin commercial operations on a single global ERP template.
Awara IT delivered a localization extension, integrated local e‑invoicing and tax reporting, and aligned finance, procurement, warehouse and manufacturing processes with local compliance. The result enabled KRKA to reduce regulatory risk, accelerate market entry and run Kazakhstan operations from the same Business Central platform used across its organization.
KRKA is a Slovenia‑headquartered pharmaceutical company expanding into Kazakhstan. As a regulated pharma manufacturer and distributor with multi‑country operations, KRKA required a country‑specific ERP localization to support finance, procurement, warehousing, manufacturing and supply‑chain processes in Kazakhstan.
KRKA’s expansion to Kazakhstan required local legal and tax compliance that the company’s global Business Central template did not fully cover. Specific gaps included electronic tax reporting (e‑invoicing), local VAT rules and filing formats, statutory ledgers and chart of accounts mappings. For pharma specifically, traceability for batch and lot control, controlled‑substance reporting and local serialization requirements had to be addressed.
Operationally, KRKA needed procurement and warehouse processes adapted to local distributor terms, barcode and mobile scanning in warehouses, and integrations with local banks and EDI partners. The program had to minimize disruption to international operations, preserve master data standards, and deliver a validated solution on a tight market‑entry timeline.
KRKA selected Microsoft Dynamics 365 Business Central because the company already operated on a Dynamics NAV/BC core and needed continuity of processes and master data across countries. Business Central’s extensibility model allowed a targeted localization extension to implement Kazakhstan‑specific statutory, tax and regulatory requirements without forking the global template.
Awara IT was chosen as the implementation partner given its experience delivering Dynamics NAV/BC localization projects in regulated industries and its ability to coordinate local compliance workstreams. The Microsoft stack (Business Central, Azure, Microsoft 365) also supported secure identity, reporting and integration pathways required for statutory filing and partner connectivity.
Awara IT implemented a Kazakhstan localization extension for Business Central that addressed statutory requirements: VAT calculation and filing formats, inventory valuation rules, local chart of accounts mapping, and mandatory electronic tax reporting (e‑invoicing). The solution included localized print and XML formats for statutory reports and integration with the government reporting gateway where required. For the pharmaceutical context, batch and lot tracing, expiry handling and controlled‑substance recording were implemented to meet local regulatory expectations.
Language and formatting considerations (Kazakh/Russian invoice fields, local date and number formats) were applied across screens and reports. The localization was designed as an extension to preserve the global template and simplify future upgrades of Business Central.
The localization project delivered the legal and operational foundation KRKA needed to commence commercial activity in Kazakhstan using its standardized Dynamics 365 Business Central platform. By delivering a localization extension rather than a separate local system, KRKA preserved master data consistency, reduced integration overhead and simplified support and upgrades.
Operational benefits included faster financial close, improved inventory traceability critical for pharma compliance, reduced manual work for tax reporting, and faster order fulfilment. The project reduced regulatory risk and provided KRKA’s finance and supply‑chain teams with timely, auditable information to support decision making in the new market.
Awara IT enabled a compliant, production‑grade Business Central deployment in Kazakhstan on a tight timeline. Their localization work allowed us to operate from our global ERP template while meeting all local statutory and operational requirements. — Aidar Sadykov, IT Director, KRKA Kazakhstan