National payment corporation of Kazakhstan — Kazakhstan

The National payment corporation of Kazakhstan required a secure, auditable and user-friendly collaboration platform for 300 internal users supporting payment system infrastructure and digital financial technology. Awara IT delivered a focused Microsoft 365 deployment that established a single, governed environment across Exchange, Teams, Entra ID (Azure AD), Intune and Defender, while enabling hybrid mail flow and calendar synchronization with Teams.
The engagement produced a unified communication and security baseline that met the client’s corporate security requirements, reduced operational friction for end users and provided a foundation for future Microsoft investments, including potential Dynamics 365 integrations for financial reporting and customer engagement.
National payment corporation of Kazakhstan is a state-level payments infrastructure operator in the banking and finance sector, delivering core payment switching and digital financial technology services across Kazakhstan. The deployment targeted a cohort of 300 internal users across IT, operations and security teams.
Legacy and siloed systems created friction: email, calendar and collaboration lived across on-premises Exchange and fragmented cloud services, producing frequent calendar sync failures, inconsistent security configurations and an unclear identity posture. The organization required a single tenant model to reduce administrative overhead and to centralize security controls.
Regulatory and corporate security requirements demanded multi-factor authentication, centralized endpoint management and logging for audit. The client also required minimal disruption during mailbox migrations and complete calendar interoperability with Microsoft Teams to support operational continuity for payment processing teams.
The client selected the broader Microsoft platform because it aligned with an existing Microsoft technology footprint (Exchange, Entra ID, M365 apps) and offered a consistent security and identity model. Microsoft 365 provided the immediate capabilities required — identity protection, endpoint management and threat detection — while leaving a clear roadmap to extend into Dynamics 365 for finance, reporting or customer engagement when business needs require tighter ERP/CRM integration.
Awara IT was chosen as the implementation partner because of demonstrable experience across Microsoft 365 security and platform migrations and a delivery approach that balances risk mitigation with user adoption. As a Microsoft Dynamics 365 partner, Awara IT was also positioned to advise on downstream Dynamics 365 considerations (data model alignment, identity integration and licensing) without introducing conflicting vendor dependencies.
The deployment respected Kazakhstan regulatory expectations for state financial institutions by enforcing data protection controls, configurable retention and export controls, and strict administrative role separation. Language and user experience settings were configured to support Russian and Kazakh where required. Encryption at rest and in transit, conditional access policies, and centralized audit logging were implemented to satisfy corporate and regulator-driven security baselines.
The project delivered a consolidated, secure Microsoft 365 tenant that reduced operational overhead, closed key security gaps and improved user productivity through reliable mail and calendar services. Centralized identity and endpoint controls reduced privileged access risk and ensured that multi-factor authentication and device compliance were consistently enforced across the organization.
Beyond immediate risk reduction, the deployment created a repeatable platform for future Microsoft investments. The unified identity model and centralized tenant make it straightforward to extend services — including potential Dynamics 365 modules for finance or customer engagement — without reworking identity or security controls.
"Awara IT executed the migration with minimal disruption and delivered a secure, auditable Microsoft 365 environment. Their team balanced technical rigor with practical change management for our payment operations." — Aigul Saparova, CIO